When Maya’s mum first contacted us, Maya had been largely disengaged from life for over a year. After struggling socially and emotionally in school, she left early without a clear plan and very low confidence in her abilities. Most days were spent alone at home alone, watching movies, reading, or gaming, with very limited social contact or structured routine. She had previously loved animals, photography, and being outdoors, but had gradually withdrawn from these interests over time.
When talking to Maya she didn’t understand why she struggled so much with things others found easy and felt increasingly uncomfortable around peers her age, who she felt were progressing in ways she couldn’t. Although she still had a strong underlying interest in animals and nature, she no longer saw these as realistic pathways for herself.
Maya wanted support because she felt stuck and recognised she couldn’t continue in the same pattern, but she also couldn’t imagine a future in work or study that would suit her or be achievable.
Initially, the programme focussed on rebuilding routine, confidence, and connection. The first major milestones were simply getting herself to Hyphen, attending regularly, participating in group activities, and tolerating being around peers again. Maya was supported to try new experiences without pressure around performance or outcomes.
Over time, Maya began to reconnect with interests she had stepped away from. Through programme excursions to Hackland, the local veterinary clinic, and a community animal care setting, as well as hands-on sessions using the 3D printer to design and produce animal enrichment items, she started to recognise her strengths in practical, hands-on environments. She showed particular focus and calm when working in structured tasks, especially when animals were involved or when supporting young participants.
A few months into the programme, Maya completed a work experience placement at a local after-school care programme. Staff described her as reliable, warm, and naturally able to support anxious children in settling and engaging with activities. These were strengths Maya herself had not previously identified in herself. A major surprise was the growth in her confidence when placed in environments where she was actively trusted and valued. Her communication, humour, and empathy became increasingly visible over time.
Following graduation from the programme, Maya transitioned into part-time employment and is now working at a local animal care shelter. She’s hoping to get enough work experience while exploring future pathways into veterinary nursing.